Resolved
This incident has been resolved.
Monitoring
Issue reindexing is 99% complete. Comment reindexing has finished, so searching for comments should now work as expected.
Monitoring
The backfill is now 92% complete; most searches should be successful now. We'll update again when the problem has been fully resolved.
Monitoring
We've made some changes to enable us to re-index at a faster rate and revised our backfill task to address recently created issues first.
Monitoring
Re-indexing is progressing slower than desired. We're evaluating ways to prioritize active issues to be re-indexed first to help better mitigate the impact.
Monitoring
We identified an issue that resulted in items being removed from our search index erroneously. Projects and documents have been re-indexed, however we’re still re-indexing all affected issues and comments. During this time searching may not return all possible results.
